Refund Policy
Effective Date: July 28, 2025
Company: Nexohub
📧 Email: Nexohubservices@gmail.com
📞 Phone: +1(571) 300-4119
At Nexohub, we provide custom-tailored digital services such as Website Design & Development, Virtual Assistant Services, and Graphic Design. Due to the nature of service-based work, we handle all refund requests carefully and transparently.
🔁 Refund Terms
We offer refunds under specific conditions listed below:
The service has not yet started, or no substantial progress has been made.
A written refund request is submitted within 30 days of payment.
The scope or quality of the delivered work significantly differs from the agreed proposal or service brief.
❌ Non-Refundable Cases
Work that has already been started, delivered, or completed.
Custom or client-specific services such as logo designs, full websites, or dedicated virtual assistance hours.
Services involving third-party tools or platforms with non-refundable licenses or subscriptions.
Any missed client communication or delay in providing required inputs or feedback.
📬 How to Request a Refund
Send a detailed email to Customapparelva@gmail.com with:
Subject: “Refund Request – [Your Full Name/Order ID]”
Reason for the refund
Any related documentation or screenshots
You can also call us at +1 (571) 518-3874 for a follow-up. Refund requests are reviewed within 3–5 business days.